On the 9th March we headed up to Manchester with Eploy and Sixty Eight People, for our very first Tech on Toast brunch. Coffee firmly in hand, we discussed how to tackle some of the recruitment and retention challenges so many hospitality businesses are currently facing. From the importance of technology and the best channels […]
\n","content":"\nOn the 9th March we headed up to Manchester with Eploy and Sixty Eight People, for our very first Tech on Toast brunch. Coffee firmly in hand, we discussed how to tackle some of the recruitment and retention challenges so many hospitality businesses are currently facing.
\n\n\n\nFrom the importance of technology and the best channels for recruitment, to what content you should have on your website – we covered a whole host of recruitment and retention tips.
\n\n\n\nFor those of you who weren’t able to join us, here’s a summary of what you missed:
\n\n\n\nAbi covered all of the key factors in the recruitment journey. From ‘Getting People to the Party’ to what happens at ‘The Main Event’. Some key takeaways being:
\n\n\n\nBruce gave a whistle stop tour of some of the fantastic hospitality insights from Eploy’s Candidate Attraction Report. Here’s a sneak peak at what we learnt:
\n\n\n\nFor more recruitment stats and an insight into how hospitality compares to other industries, you can pre-order Eploy’s full Candidate Attraction Report here.
\n\n\n\nCarl shared insights from a number of Rotaready clients on what they have found helps them successfully retain employees. Here’s a summary of the key trends he uncovered:
\n\n\n\nIn summary…
\n\n\n\nMake your employees feel welcome, be crystal clear with expectations and standards, and make sure they know about all the tools at their disposal to deliver a great guest experience. Learn what motivates them and lean into that.
\n\n\n\nGive them timely and relevant feedback, especially in the first 90 days of employment. Even if it doesn’t work out, you know you gave that person everything they needed to succeed! – Maray
\n\n\n\nYou can never stop and think you are done with employee engagement, you have to always be ‘on it’ – Manorview Group
\n\n\n\nAnd last but not least, here’s a short video of the morning from the Tech on Toast team – oh how good it is to see a room full of people again!
\n\n\n\nIf you’d like any more information on anything mentioned above, or the integration between Rotaready and Eploy, then please don’t hesitate to get in touch with us at comms@rotaready.com.
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